FAQ - Frequently Asked Questions

What is the delivery time?
Orders are delivered within 5 to 10 business days across Ireland. Each package is fully tracked and insured.

Do you ship outside of Ireland?
Currently, free delivery is available only within Ireland. We are working on expanding our shipping options to other countries.

Can I return a product?
Yes, you have 30 days to return your order. As long as the product is unused and in its original packaging, we will issue a full refund.

How do I choose the right size?
Each product page includes a detailed size guide. Our dresses follow standard EU sizing – choose your usual size.

What payment methods do you accept?
We accept debit/credit cards, Apple Pay, and PayPal. All transactions are 100% secure.

Can I modify or cancel my order?
If your order has not yet been dispatched, we can cancel or change it. Please contact us as soon as possible via our contact form.

I didn’t receive an order confirmation
Please check your spam or promotions folder. If you still can’t find it, contact our customer service team and we’ll resend it.

Why can delivery take longer?
Our products are shipped from an international warehouse, ensuring quality checks, careful packaging, and reliable logistics.